How to say 'no' politely (like a Brit) - English In A Minute สาธารณะ

Whats the best way to say no without offending people? Find out with Phil and then try the question below.
Which is more polite?
a) No, I cant come.
b) Im afraid I cant come.

?Youll find a summary and more quizzes here: https://bbc.in/2Q05kny

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